Privacy & Accessibility Policy β€” Warriors Moving Effective Date: October 9, 2025 At Warriors Moving, we respect your privacy and are committed to protecting any personal information you share with us. This page explains how we collect, use, and safeguard information, how cookies are handled, and our commitment to digital accessibility. By visiting our website or submitting any information through forms, calls, or messages, you consent to the practices described below. πŸ”’ 1. Information We Collect We collect limited personal information necessary to provide professional moving services and communication. This may include: Name, phone number, and email address Pickup and delivery addresses Move dates, property type, and details of items to be moved Payment information (handled securely through trusted processors) Optional feedback, photos, or forms you send us We may also collect anonymous data such as browser type, device information, or pages visited for analytics purposes. πŸ“Š 2. How We Use Your Information We use information strictly to: Provide estimates and confirm bookings Communicate updates about scheduled services Process payments securely Improve service efficiency and customer support Comply with insurance and regulatory requirements We do not sell, rent, or trade your information. Any data sharing occurs solely with trusted third parties who assist in operations (e.g., Google Analytics, our hosting provider, or payment gateway). πŸͺ 3. Cookies and Tracking Technologies Our website may use cookies to improve performance and personalize the browsing experience. Cookies help us: Understand how visitors navigate the site Measure marketing and advertising performance Store basic preferences (language, form fields, etc.) You can disable cookies through your browser settings. Doing so will not block access to our content but may reduce some functionality. 🧠 4. Data Storage & Security We store information using secure, encrypted systems protected by firewalls and restricted access. We retain personal data only as long as necessary to fulfill service obligations or comply with law. After completion, non-essential data is anonymized or deleted periodically. While we take reasonable steps to protect data, no internet transmission or storage system can be guaranteed 100% secure. By using our website, you acknowledge and accept this inherent risk. 🀝 5. Third-Party Links & Integrations Our site may include links to external websites (e.g., Google Maps, Meta Business Suite, or review platforms). We are not responsible for their privacy practices or content. We recommend reviewing each site’s own policy before submitting personal information. 🧾 6. Your Rights You have the right to: Request access to the personal data we hold about you. Request correction or deletion of your data when legally permitted. Withdraw consent for marketing communications at any time. To exercise any of these rights, email us at raul072949@gmail.com or call (415) 533-0172. We may verify your identity before processing such requests to protect your account. 🧱 7. Accessibility Statement (ADA Compliance) Warriors Moving strives to ensure that its website is accessible to everyone, including individuals with disabilities. We continuously work to improve usability and conformance with recognized guidelines such as WCAG 2.1 Level AA. Efforts include: Readable font sizes and contrast Keyboard-friendly navigation Alternative text for images Descriptive headings and links If you encounter any accessibility issues or need assistance accessing information on this site, please contact us: πŸ“ž (415) 533-0172 πŸ“§ raul072949@gmail.com We will do our best to address the problem promptly and provide content in an accessible format. πŸ“… 8. Policy Updates We may update this Privacy & Accessibility Policy periodically to reflect changes in law, technology, or business operations. The date at the top of this page shows the latest revision. Any updates will take effect immediately when posted on our website. πŸ“ž 9. Contact Us Warriors Moving πŸ“ Based in San Francisco, California πŸ“ž (415) 533-0172 πŸ“§ raul072949@gmail.com πŸ•’ Hours: Mon–Fri 8 am – 7 pm | Sat 8 am – 6 pm | Sun 8 am – 1 pm For privacy, security, or accessibility questions, reach out to us any time. βš–οΈ Summary of Our Promise βœ… We protect your information and never sell it. βœ… We use data only to deliver our services and improve customer experience. βœ… We strive for website accessibility and open communication for all users. βœ… We honor your rights to privacy and transparency.